Security & Privacy

Security Statement

FeedHenry utilizes some of the most advanced technology for Internet security available today. When you access our site using industry standard Secure Socket Layer (SSL) technology, your information is protected using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered users in your organization. Your data will be completely inaccessible to your competitors.
FeedHenry provides each user in your organization with a unique user name and password that must be entered each time that user logs on to one of our systems. Upon login, FeedHenry issues a login cookie* to provide seamless authentication of subsequent requests. This cookie does not include either the username or password of the user. FeedHenry does not use cookies to store other confidential information and cookies do not in any way compromise the security of your computer.
In addition, FeedHenry is hosted in a secure server environment that uses firewalls and a range of other advanced technologies to prevent interference or access from outside intruders.

*A cookie is a small piece of text stored by the browser in a file on your computer, at the request of our servers, and can be read by a website on your subsequent visits. The information stored in a cookie may be a unique identification number so that the websites can “remember” you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the website. Our cookies represent a unique authentication identifier, which enables the customer to stay logged in for the session on the website.

Privacy Policy

1.     Information About Us

feedhenry.com is a series of websites operated by FeedHenry Limited (“We”, “us” and “our”). We are registered in Ireland under number 458931 and our registered office is at Carriganore, Waterford, Ireland. Our main trading address is ArcLabs Research & Innovation Building, Carriganore, Waterford, Ireland. Our VAT number is 9687398V.

We respect your right to privacy and comply with our obligations under the data protection laws. The purpose of this Privacy Policy is to outline how we deal with any personal data you provide to us while visiting our Website. If you are not happy with this Privacy Policy you should not use our Website.

By visiting our Website, you are accepting the terms of this Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

2.     Types of Information Collected

We retain two types of information:

  • Personal Data – This is data that identifies you or can be used to identify or contact you and may include the information that you give to us when you register with us (e.g. name, address, email address, telephone number, billing and credit card information). Such information is only collected from you if you voluntarily submit it to us.
  • Non-Personal Data – Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses browser types and other anonymous statistical data involving the use of our website.

3.     Purposes for which we hold your Information

We retain your information for several purposes:

  • Non-Personal Data: We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
  • Cookies: Our Website uses cookies to provide certain enhanced features of our services. To these features to be work effectively, cookies must be enabled on the client browser. A cookie is a small piece of text stored by the browser in a file on your computer, at the request of our servers. Cookies can be read by the Website on your subsequent visits. The information stored in a cookie may be a unique identification number so that the web sites can “remember” you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site. We may use cookies to deliver content specific to your interests and to save your personal preferences so you do not have to re-enter them each time you connect to our website – our cookies are not available to other websites. Our cookies represent a unique authentication identifier, which enables the customer to stay logged in for the session on the website. Without it, you wouldn’t be able to stay logged in. You are always free to decline our cookies, if your browser permits, or to ask your browser to indicate when a cookie is being sent. You can also delete cookie files from your computer at your discretion. Note that if you decline our cookies or ask for notification each time a cookie is being sent, this may affect your ease of use of our Websites. Cookies will not be used to contact you for marketing purposes other than by means of advertisements offered within our Website. Cookies do not in any way compromise the security of your computer.
  • Personal Data:

We will process any Personal Data you provide to us for the following purposes:

  1. to provide you with the goods or services you have ordered
  2. to contact you if required in connection with your order or to respond to any communications you might send to us
  3. to contact you regarding products or services that we offer that are similar to those that you have ordered from us in the past

4.     Disclosure of Information to Third Parties

We may provide Non-Personal Data to third parties, where such information is combined with similar information from other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of users of the applications on our website, or other activities of visitors on our website such as sharing etc. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.

We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements). We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

5.     Sale of Business

We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the Privacy Policy and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

6.     Security

Refer to our Security Statement for further details about FeedHenry security.

7.     Updating, Verifying and Deleting Personal Data

You may inform us of any changes in your Personal Data, and in accordance with our obligations under the data protection laws we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please contact us at customer.care@feedhenry.com.

8.     Changes to the Privacy Policy

Any changes to this Privacy Policy will be posted on our Website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.